Logging in to Your Accounts

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        Applicants

        As an applicant, you are provided an account to access the Student Information Web Service website in order to check your application status.Your username and password will continue to be valid for 1 year after the end of the semester for which you applied.

        In order to access the Student Information Web Service website, you must log in by typing your username in the Username field (in the form of firstnamelastname e.g. johnsmith5) and the initial temporary password.

        During the initial login, you will be required to choose your own password.

        Note: Your password must be at least 6 characters long. It is advisable to choose a password that contains at least one letter, one number, and a special character.

        Student Number:
        9 digit number (e.g. 123456789)
        Username:
        firstnamelastname (e.g. johnsmith5, lorasmith)
        Initial password:
        MMDDYY
        (based on your birthday; e.g. 022592 for February 25, 1992)

        Students

        As a registered student, you are provided an account to access various resources such as Student Information Web Service, Moodle, Student Email, CapApp, and campus computers. Your username and password will continue to be valid for Student Information Web Service for 6 years after the last semester enrolled at Capilano University.

        Before accessing resources, you must first log in to the Student Information Web Service website by typing your username in the Username field (in the form of firstnamelastname e.g. johnsmith5) and the initial temporary password in order to choose your own password.

        Once you have chosen a password, you can log in to Capilano University resources using the username and the password chosen.

        Note: Your password must be at least 6 characters long. It is advisable to choose a password that contains at least one letter, one number, and a special character.

        Student Number:
        9 digit number (e.g. 123456789)
        Username:
        firstnamelastname (e.g. johnsmith5, lorasmith)
        Initial password:
        MMDDYY
        (based on your birthday; e.g. 022592 for February 25, 1992)
        Email address:
        firstnamelastname@my.capilanou.ca
        (e.g. johnsmith5@my.capilanou.ca)

        Questions?

        If you did not find what you were looking for, contact IT Services.