The page should look like this, with the CapU logo in the banner:
If you have tried everything suggested below and you still cannot connect, call us at 604-984-4844 during the Library's open hours.
1. All browsers must have cookies enabled. Usually this is the default setting but this might have been changed in your browser. Check your browser's "help" to find out how to enable cookies.
2. Nonstandard Internet Service Provider (i.e. not Telus or Shaw). Services sometimes have unique settings that interfere with proxy logins. Contact your Internet Service Provider and tell them that you are having problems with proxy access to another site. This might be caused by their default proxy settings, firewall or other local settings.
3. Pop-up Blocker. If you are using a pop-up blocker, make sure that it is set up to accept the Library's URL.
Capilano University | 2055 Purcell Way, North Vancouver, British Columbia Canada V7J 3H5 Tel: 604.986.1911
Sunshine Coast Campus | 5627 Inlet Avenue, Sechelt, British Columbia Canada V0N 3A0 Tel: 604.885.9310