The following information is for all new and current CapU students who are currently outside of Canada and who wish to travel to Canada.

To help ensure your transition to CapU and Canada is as safe and as smooth as possible, please be sure to follow the steps outlined below:

Quick links


Important Latest Travel Updates

For the latest updates on travel, border, flight and quarantine restrictions please visit the Government of Canada webpage.

April 1, 2022: Fully vaccinated travellers will no longer need to provide a pre-entry COVID-19 test to enter Canada by air, land or water.

Step 1: Ensure you are eligible to travel to Canada

Travel Exemptions and Restrictions for International Students

You need to be eligible to travel to Canada at this time if:

  • you want to come to Canada to study
  • you’re returning to Canada as an international student
  • you’re coming to Canada as a family member or support person for an international student

You can find out if you're eligible to travel to Canada by:

Keep in mind:

  • Even if you are eligible to travel, you should aim to enter Canada not more than four weeks prior to the start of classes. If you try to arrive in Canada more than four weeks before the start of classes, you may be turned away at the border.
  • You will need to quarantine upon entry to Canada unless you meet the fully vaccinated traveller exemption.

COVID-19 Testing Requirements

Pre-entry Test Requirements 

Starting April 1, 2022, pre-entry tests are no longer required for fully vaccinated travellers entering Canada by land, air or water. You must still use ArriveCAN within 72 hours before your arrival to Canada.

If you are unvaccinated and will be 17 years old or younger when you arrive, you must follow the checklist of pre-entry testing and quarantine requirements. If you will be 18 years or older, you must qualify as a fully vaccinated traveler to enter Canada.

Arrival testing

If selected you will be required to take a COVID-19 test before leaving the airport. Learn more about arrival testing.

Important Resources

Testing for travellers coming to Canada
Flying to and within Canada

When You Travel to Canada

Border services officers will look at several factors, including:

  • Your reason for travelling to Canada
  • Your vaccination status
  • Your ability to complete a 14-day quarantine period as soon as you arrive at your final destination (unless exempt)
  • If you either
    • Have time to complete your quarantine before you physically attend classes, or
    • Can study online during your quarantine

You must bring:

  • A valid study permit or a port of entry letter of introduction that shows you were approved for a study permit
  • A valid letter of acceptance (LOA) from CapU
  • Proof of vaccination status
  • Proof that you have sufficient funds to support yourself and any family members who come with you to Canada

CapU also recommends you bring:

  • An enrollment verification letter from CapU to demonstrate that your program is still running. This can be printed from your myCapU Account.
  • Paper copies of all documents so that technological difficulties do not affect you.

Additionally, you must:

Before you travel, you can contact the Border Information Service for more information. A border services officer will make a final decision on your eligibility to enter Canada when you arrive.

International students planning to travel to Canada should clearly understand the laws and regulations of the Government of Canada and the Government of BC prior to making travel plans. While CapU strives to keep this webpage updated, you should always visit the following websites for the most up-to-date information.

Step 2: Understand quarantine requirements

Your Quarantine Plan

Unless exempt, you must quarantine for 14 days, provide contact information, and monitor yourself for signs and symptoms upon arrival in Canada.

All travellers, even those exempt from quarantine, must demonstrate that they have an adequate plan for quarantine, in case it is determined at the border that they do not meet the necessary requirements. You're expected to make plans, within your own means, before travelling to Canada. Foreign nationals who do not have an adequate plan may be denied entry into Canada.

Access your quarantine plan

Use ArriveCAN to submit your travel/contact information, quarantine plan, and COVID-19 symptom self-assessment to the Public Health Authority of Canada before travelling. 

How to Quarantine 

The government of Canada has created a guide on how to quarantine. Please read through the guide fully for information about:

  • When your quarantine starts and ends
  • How to get to your place of quarantine
  • How to report after you've entered Canada
  • What to do while in quarantine
  • Calls, emails, and visits from the Government of Canada

Quarantine reporting requirements

You must report upon daily to the Public Health Authority of Canada during quarantine. You will receive phone calls or public health follow-ups upon your arrival in Canada.

If you don’t complete your reports after you’ve entered Canada, you will be in violation of the Emergency Order. Failure to comply with this order is an offence under the Quarantine Act and could lead to fines. Find out how to report via ArriveCan or phone.

For more information on quarantine, consult the following resources:

Step 3: Prepare before you travel

What to Do Prior to Travelling to Canada

If you want to travel to Canada as an international student, you must first:

  1. Meet all the requirements of the Travel Requirements Checklist (below)
  2. Fill out the ArriveCAN app/online portal
  3. Fill out the CBSA Voluntary Compliance Portal if you are eligible to do so

Please remember that a border services officer will make a final decision on your eligibility to enter Canada when you arrive.

Travel Requirements Checklist

Only students who meet all the requirements on this checklist should consider travelling to Canada.

Travel Requirements Checklist

☐ I am eligible to travel to Canada based on the current travel restrictions.

☐ I have read the latest guidelines on arrival to Canada and have a quarantine plan.

☐ I have read the Travel and Self Isolation Guide for International Students - 2022 (pdf).

☐ I have secured accommodations for the 14-day quarantine period in case I'm required.
Please refer to the "Accommodation" section under "Resources for Your Arrival" on this page for guidelines on accommodations.

☐ I have secured suitable private transportation from the airport to my accommodations (if you are required to quarantine).

☐ I have a credit or debit card that will work in Canada.
You will need a credit card that works in Canada to order food and groceries online (if you are required to quarantine).

☐ I can meet the technology requirements for online delivery of CapU classes (tablet/computer with internet connection) once I am in Canada, and understand that some classes and CapU services will continue to be online for the duration of the semester
See more under the "Technological Requirements to Support Online Delivery of Classes" section under "Resources for Your Arrival in Canada" on this page.


The Government of Canada requires all travellers flying to Canada to submit their COVID-related information digitally through ArriveCAN, and to use ArriveCAN upon arrival in Canada to check in with the Public Health Authority of Canada. Before you board your flight, you must use ArriveCAN to provide your:

  • travel and contact information
  • vaccination proof
  • quarantine plan
  • COVID-19 symptom self-assessment

You must be ready to show your ArriveCAN receipt when seeking entry into Canada; a border services officer will verify that you have submitted your information digitally. Travellers who do not submit the required information digitally before boarding their flight could be subject to enforcement action, which can range from verbal warnings to $1,000 fine.

Download ArriveCAN

CBSA Voluntary Compliance Portal

Decrease Your Wait Time at YVR—Use the VC Portal Before Arrival!

The Voluntary Compliance Portal (VC Portal) is an expedited processing online form that new international students can fill out before travelling to Vancouver International Airport (YVR) to notify the Canada Border Services Agency (CBSA) that you’re coming. This helps the CBSA review and prepare your study permit documents before your arrival to Canada, which decreases the time you need to spend at the airport. If you are eligible, we highly recommend that you use the VC Portal.


If you meet the following criteria, you should use the VC Portal:

  • Your initial entry into Canada will be at YVR (If you are landing at a different airport in Canada, e.g. Toronto Pearson International Airport, and coming to Vancouver International Airport on a connecting flight, you won’t be eligible to use the VC Portal)
  • You have a pre-approved study permit application from IRCC
  • You are able to fill out the VC Portal at least 72 hours in advance of your arrival at YVR


At least 72 hours in advance of your arrival to YVR, go to the VC Portal and submit your information

  • It is only mandatory to include your Unique Client Identifier (UCI), Last Name, Planned Date of Arrival to Vancouver, and Arriving Flight Number. All other fields are optional, but it’s recommended that you fill out as many fields as possible.

Step 4: Complete arrival requirements

What to Do Upon Arrival in Canada

If you do not qualify for the fully vaccinated traveller exemption

  1. Check-in with the Public Health Agency of Canada through ArriveCAN

    Within 48 hours of your entry into Canada, confirm that you've arrived at the address you provided for your quarantine or isolation location by using ArriveCAN or calling 1-833-641-0343.

    During your quarantine, complete daily COVID-19 symptom self-assessments by using ArriveCAN or calling 1-833-641-0343.

  2. Quarantine for 14 Days

    Follow the guidelines on how to quarantine.

  3. After Quarantine

    Explore CapU's Campus Ready resources.

If you qualify for the fully vaccinated traveller exemption, you won't need to quarantine.

However, you must follow the Government of Canada's guidelines for fully vaccinated travellers.

Important Resources

Step 5: Review resources for your arrival

Resources for Your Arrival in Canada

In this section, you'll find valuable resources to help you navigate your arrival to Canada and your first few weeks in quarantine (if required).


All travellers need to make arrangements to safely quarantine, even if they are exempt from the quarantine requirement. A suitable place of quarantine is one where you:

  • Can stay for 14 days or possibly longer
  • Have access to the necessities of life without leaving that place
  • Food, water, washing facilities, etc.
  • Can avoid contact with others who did not travel with you
  • Have no visits from family or guests

There are more guidelines on the travel.gc.ca website. You must read through the following pages for full details:

If you do not yet have a place to safely quarantine, you can consider the following options. All prices are approximate and listed in Canadian dollars. Please note: this information is being provided as a courtesy to students. The listed properties are not subject to any form of University inspection. CapU does not take responsibility for off-campus rental accommodation.





Holiday-Inn North Vancouver



Closest to CapU (5 mins walk). Taxes included. Standard room. Optional kitchenette room available. Food not included. Daily food plan available delivered to door (extra cost)


Lonsdale Quay


Breakfast included, students must be 21 years old or older.


Sandman Inn


Near to Vancouver Airport. Food plan delivered to door available for additional charge. Daily supervised exercise and walking organized. Standard room.




(+CA$650 deposit)

Downtown Vancouver. Quarantine package price for full two weeks. Taxes not included. Food not included.


Executive Hotel Le Soleil and Exchange Hotel Vancouver


Both hotels located in downtown Vancouver. Taxes not included. Food not included. Daily Student Meal package available for CA$50 + tax or A-La Carte


Contact: Nadia Simova
Email: salesmanager@exchangehotelvan.com

Radisson Hotel Vancouver Airport


Located 10 minutes drive from the YVR Airport. Plus taxes, no meals. Single occupancy with 3 meals available for CA$185. Options for double occupancy with or without meals also available. Transportation YVR-Hotel included.


Reservations: reservations@radissonvancouver.com

Cypress Accommodation (Homestay)


Single bedroom with bathroom in a shared student residence. Shared kitchen (students need to order food online). Transportation available.

Contact: Paula Johnson

E-mail: paula@cypressaccommodations.com

*Fees are subject to change, please contact hotels directly for updated fees

Once you complete your quarantine requirements, you may want to consider living in our CapU student residence. If that is an option you would like to consider, please contact housing@capilanou.ca. For other housing options, please see Accommodation.

Transportation Options

If you do not qualify for the fully vaccinated traveller exemption, you must arrange private transportation (no public transit) from your point of arrival to your place of quarantine. If you are coming to Canada by flight to YVR airport, please consider one of the following options.

  • Pick-up by family or friend in a private vehicle
  • Taxis — taxis and wheelchair-accessible vehicles are available at taxi stands located on Level 2 of the Domestic and International Arrivals Area
  • Ride App Services, such as Uber or Lyft

Temporary Medical Insurance Coverage

As a new international student in Canada, you are required to have temporary medical insurance coverage until you receive confirmation of enrollment into the BC Medical Services Plan (MSP). New international students are automatically enrolled in CapU's Temporary Medical Insurance Plan, administered by guard.me.

However, if you are planning to arrive in Canada before the International Student Orientation day then, you must purchase additional early arrival coverage. We recommend that you purchase the additional early arrival coverage through guard.me for seamless comprehensive coverage. Purchase this additional coverage through guard.me directly.

Having the right medical and travel insurance is critical to avoid unnecessary financial burdens. Without insurance, medical and emergency care in Canada and abroad can be extremely expensive.

Please note: Your medical insurance coverage does not cover costs associated with self-isolation or quarantine, such as accommodation, food, and entertainment. For a full overview of what is covered under your plan, visit guard.me. Learn more about Health Insurance for International Students.

Packing List

It's important to prepare your essentials for quarantine as much as possible prior to travelling to Canada—remember, you have to go straight to your place of quarantine upon arrival in Canada, and you cannot leave it except for urgent medical attention. Here's a 14-day quarantine packing list to help you get started. Add on or customize as needed.




Nice to Haves

☐ Airline ticket

☐ Toiletries (toothbrush, toothpaste, face wash, deodorant, floss, as needed)

☐ 2 weeks' worth of tops (include long and short sleeve options)

☐ A book to read

☐ Passport

☐ Menstrual products (pads/tampons as needed)

☐ 2 weeks' worth of bottoms (include pants, shorts, and/or skirt options)

☐ Deck of cards if you enjoy playing solo card games

☐ Temporary Resident Visa (TRV) if applicable

☐ Hand sanitizer (pack at least 1 travel-size bottle in your carry-on luggage)

☐ 2 weeks' worth of undergarments and socks

☐ A journal to keep your thoughts in

☐ Valid study permit or port of entry letter of introduction showing that you were approved for a study permit

☐ Shampoo, conditioner, and soap (pack in checked luggage if over 100ml)

☐ Sweaters or hoodies

☐ Pre-downloaded movies/tv-shows on your tablet/laptop in case WiFi stops working at your place of quarantine

☐ Proof of finances

☐ Shaving products (pack in checked luggage if sharp/bladed)

☐ Jacket

☐ Pictures of home and your family

☐ Letter of Acceptance from CapU

☐ Laptop/tablet + charger

☐ Exercise clothes

☐ Favourite non-perishable foods

☐ Contact information for your host institution (CapU)

☐ Cellphone + charger

☐ Pajamas


☐ Printed copy of your quarantine plan

☐ Adaptor for Canadian electrical outlets (120V)

☐ Shoes (include formal, athletic, and casual options)


☐ Enrollment verification letter from CapU as proof that you're travelling for a non-discretionary purpose

☐ Credit card that works in Canada (cash is not accepted for online orders of take-out food or grocery delivery)

☐Belts/accessories as needed



☐ Thermometer


☐ 1 box of disposable gloves, with several pairs packed in your carry-on luggage (nitrile is preferred)


☐ 60 disposable facemasks or 30 disposable face masks + 1 reusable cloth face mask (pack at least 2 masks in your carry-on luggage)


☐ Minimum 1 month's worth of any prescribed medications or vitamins you need to take


☐ Disinfectant wipes (pack several in your carry-on luggage)


*Make sure you have these documents available when you arrive in your carry-on luggage. You will be required to present these to a Canada Border Services Agent when going through Canadian customs and immigration.

Important Contacts


Call 9-1-1 if you require emergency assistance from ambulance, fire, or police.

COVID-19 Support (non-medical)

Get information and non-medical COVID-19 support from the BC CDC.

Phone: Call the BC CDC at 1-888-268-4219 (7:30AM - 8PM daily)

Website: http://www.bccdc.ca/health-info/diseases-conditions/covid-19

Self-Assessment Tool and BC COVID-19 App: https://bc.thrive.health/

Medical Information and Advice

Call 8-1-1 to reach HealthLink BC. For deaf or hearing impaired (TTY), call 7-1-1. HealthLink BC provides free, confidential health information and advice 24 hours a day, 7 days a week.

Website: https://www.healthlinkbc.ca/

Poison Control

Call Poison Control immediately at 1-800-567-8911 toll-free in B.C. or 604-682-5050 in Greater Vancouver if you are concerned about a possible poisoning or exposure to a toxic substance.

Website: http://www.dpic.org/

Alcohol & Drug Information

Call 1-800-663-1441 toll-free in BC or 604-660-9382 in Greater Vancouver for free, confidential information and referral services for substance use issues (alcohol or other drugs). Multilingual services are available 24 hours a day, 7 days a week.

Website: https://www.healthlinkbc.ca/mental-health-substance-use/resources/alcohol-drug-information-referral-service

Suicide Prevention

The Crisis Intervention and Suicide Prevention Centre of BC provides confidential, non-judgmental, free emotional support 24 hours a day, 7 days a week, for people experiencing feelings of distress or despair, including thoughts of suicide.

Call 1-800-734-2433 if you considering suicide or are concerned about someone who is.

Call 310-6789 for mental health support, emotional support, and mental health information and resources

Website: https://crisiscentre.bc.ca/

CapU Centre for International Experience

You can contact CapU Centre for International Experience for non-emergency travel and study related support (contact 9-1-1 for emergencies).
Email: cie@capilanou.ca

Mental Health Support & CapU Student Resources

Travelling to a different country and staying quarantined for 14 days can be challenging, so don't hesitate to reach out and take care of your mental health. There are many resources available to you as a CapU student.

CapU Student Resources
Student Services and Academic Support Services are available remotely and in-person.

CapU Health & Counselling Services
Phone: 604 984 1744
Email: counselling@capilanou.ca
Website: https://www.capilanou.ca/student-life/support--wellness/health--counselling-services/

Crisis Centre of BC
The Crisis Intervention and Suicide Prevention Centre of BC provides confidential, non-judgmental, free emotional support 24 hours a day, 7 days a week, for people experiencing feelings of distress or despair, including thoughts of suicide.
Phone: 604-872-3311 or 1-800-784-2433
Online Chat: https://crisiscentrechat.ca/
Website: https://crisiscentre.bc.ca/get-help/

Free, confidential 24/7 counselling and community referral services for BC's post-secondary students.
Phone: 604-642-5212 or 1-877-857-3397
Website: https://here2talk.ca/

The Quarantine Student Connection
The Quarantine Student Connection is a professionally monitored, weekly student support group via videoconferencing. Students lead the 30-minute session with support from a mental health professional by sharing experiences and coping strategies, while also educating each other on ways to improve their overall health and wellness. Students gain the mental health benefit from virtual “check-ups” and staying socially connected. Sessions are in English, and registration is required.
Registration Link: https://www.guard.me/wellness_and_learning_initiatives.php

Internet and Bandwidth

If pursuing your studies online is not possible from your home country due to internet restrictions or bandwidth limitations, we recommend that you have documentation to support this. Here are some websites you can use to test your internet and bandwidth:

Please note: this information is being provided as a courtesy to students. The listed services are not subject to any form of University inspection. CapU does not take responsibility for off-campus services.

Technological Requirements to Support Online Delivery of Classes

All students registered for the Spring or Summer 2022 semester at CapU must meet the minimum technological requirements for online course delivery. If you can't meet the requirements listed below, you should not be enrolled in courses for the semester.

Technological Requirements

  • Access to a laptop, personal computer, or tablet (a cellphone is not sufficient)
  • Access to reliable internet

Meal Plans and Grocery Delivery Options

Even if your place of quarantine doesn't offer meal plans, you cannot leave your place of quarantine to buy groceries or go eat at a restaurant. Luckily, there are many meal and grocery options in Greater Vancouver that now offer contactless delivery. We recommend that you browse the following list to explore your options. You will need a credit card that works in Canada to use these services as they will not accept cash.
Please note: this information is being provided as a courtesy to students. The listed services are not subject to any form of University inspection. CapU does not take responsibility for off-campus services.

Service Provider




Uber Eats

Takeout Food Delivery



Skip the Dishes

Takeout Food Delivery



Door Dash

Takeout Food Delivery




Takeout Food Delivery


Website/app also available in Chinese


Grocery Delivery




Grocery Delivery


Minimum order of $40 for delivery

T&T Supermarket

Grocery Delivery


Website/service also available in Chinese


Grocery Delivery


Each delivery area has free delivery once a week. Delivery is also free for most orders over $35

Stong's Market

Grocery Delivery


Delivery available to Bowen Island, Vancouver, and North and West Vancouver only

Yogi's Kitchen

Meal Delivery


Ready-to-eat Indian-style meals

Fresh Prep

Meal Kit Delivery


Ready-to-cook meal kits with pre-measured ingredients. You will need access to a kitchen to prepare these meals.

Chef's Plate

Meal Kit Delivery


Ready-to-cook meal kits with pre-measured ingredients. You will need access to a kitchen to prepare these meals.

Hello Fresh

Meal Kit Delivery


Ready-to-cook meal kits with pre-measured ingredients. You will need access to a kitchen to prepare these meals.

Good Food

Meal Kit Delivery


Ready-to-cook meal kits with pre-measured ingredients. You will need access to a kitchen to prepare these meals.