Information for all students is here.

Area specific FAQs: CapU Residence | International Students | Study Abroad

As of August 20, 2020 all students, employees and visitors on campus are highly encouraged to wear a mask or face covering in common areas on our campuses where physical distancing cannot always be maintained. This request is made in accordance with current public health directives in BC. More information about wearing masks on campus

(last updated August 13, 2020)

The university remains open. Courses are running remotely (online), in-person, or with a hybrid model of delivery. The Registrar's Office is serving students remotely 8:30 a.m.-4 p.m. via email at and phone at 604 984 4900 (or +1 604 984 4900 from outside Canada). The Birch Building cafeteria space and the Library are open with quiet study areas for students who need Wi-Fi access.

(Updated September 16, 2020)


Yes, there are currently two options for quiet individual study space:

1) Birch Building cafeteria has Wi-Fi access and 40 seats available as study space. The new, secure Wi-Fi Network for students CapU-Student is live and available at all campuses and locations. It allows students on campus access to University resources on laptops, phones and tablets. Students can connect using their CapilanoU username and password. 

2) The Library has 50 spaces on the lower floor and 50 spaces on the upper floor for quiet individual study. Study rooms onthe upport floor are also available for students to reserve and use as individual study spaces. All spaces in the Library have been planned out with physical distancing in mind. 

The University is monitoring daily the occupancy and space usage across campus and will make adjustments if needed.

Students are asked to check-in with Campus Security if they are on campus. Contact Campus Security by phone at 604 984 1763, email at or check in using the Work Alone tool on the CapUSafe app.

(last updated September 2, 2020)


Most courses in fall 2020 are delivered online. Only a select number of small courses are held in-person where learning requires specialized equipment, such as research laboratories. This is in keeping with the approach taken by the majority of post-secondary institutes in Canada for fall 2020 and 2020-2021. 

The uniersity provided an update on course delivery in the 2020-2021 academic year in June 2020, based on current information and guidance from our Provincial Health Officer. British Columbia moved into Phase Two of its COVID-19 pandemic response on May 19 and Phase 3 on June 24, 2020.

(updated September 16, 2020)

Yes, this is a great time to be a student at Capilano University. Our teaching faculty are focused on re-structuring their courses for an online environment. With courses taking place remotely, students are learning that our programs are rooted in our people and their expertise as educators, scholars and industry leaders. A university education supports life-long aptitudes in problem-solving, adaptability and resiliency that that are essential to work and life in the 21st century.

Fall classes will begin online and will be provided primarily online throughout the fall semester. At this time, only a select number of small classes may be held in-person where learning requires specialized equipment, such as research laboratories. This is in keeping with the approach taken by the majority of post-secondary institutes in Canada for fall 2020 and 2020-2021.

(last updated July 24, 2020)

Yes! The CapU student residence remains open and will continue to provide accommodation to CapU students for the 2020-2021 academic year. Learn about our student housing and how to apply

For all questions related to student housing for the 2020-2021 academic year please contact

(updated June 17, 2020)


The Registrar's Office is available to assist students through phone or online advising appointments.

For questions related to academic advising, financial aid or registration you can contact the appropriate team:

Academic advising:
Financial Aid:

For more information please call 604 984 4900.

While the course delivery format has changed, CapU courses continue to be taught by our highly experienced faculty, student services continue to be offered and campus facilities continue to operate. University fees ensure CapU is able to continue teaching and serving students. To accomplish that, tuition fees cannot be reduced.  

We know the current changes due to COVID-19 have brought financial hardship for some students. Capilano University is responding, along with the provincial and federal governments, with emergency financial assistance for students. Contact Financial Aid at for more information.  

Capilano Students’ Union (CSU) provides students with information about CSU fees on its website.

Our teaching faculty are focused on re-structuring their courses for delivery in an online environment. Nearly 200 faculty members have completed a micro course on online teaching to enhance the student experience, support active online learning and foster student success. Building online communities of learners through high engagement between faculty and peers is a key direction for Capilano University this fall.

As well, all our student services and the Capilano Students’ Union have successfully transitioned to online and remote delivery to continue to serve students, and build and support the student community this year.

This is a great time to be a student at Capilano University. Our teaching faculty are focused on delivering instruction in an online environment, and committed to delivering a high-calibre learning experience. 

Below is information on deferring a start date for Canadian and International students.

Canadian Students:

Students entering a non-cohort program at Capilano University may be eligible for a deferral in certain circumstances. Non-cohort students may submit a Request for Deferred Admissions. Please note, there is no guarantee you will be granted the request. If you choose to withdraw from the program, please also refer to the Fee Refund page on our website.

Cohort-based programs at Capilano University do not offer deferral of admissions. If you choose to decline admission to a cohort-based program, you would be required to re-apply for the next intake, go through the admissions process again and compete for a seat with the next application intake – no additional application fee payment is required. Admissions for future terms is not automatic or guaranteed. 

If you are unsure whether you are registered for a cohort or non-cohort program, please contact your School or Faculty for more information.

International Students:

If the program you have been accepted into for the fall semester is not offered in an adapted online format, we will defer your acceptance to the next available intake. We will be in touch with you if this is the case. If you would prefer not to start in the fall, you can submit a Request for Deferred Admissions. Please note, there is no guarantee you will be granted the request. If you choose to withdraw from the program, please refer to the Fee Refund page on our website.

The U-Pass BC program provides Capilano Students’ Union (CSU) members (Capilano University students) with unlimited access to transit in the Metro Vancouver region. The U-Pass BC program is structured as a universal and mandatory program for students at participating public post-secondary institutions. It is this universal model that makes the affordability of the U-Pass BC program possible. For students who rely on the U-Pass BC program, this means savings of up to $538 on transit passes every single term.

Following the temporary suspension of the U-Pass BC program for the summer term, the CSU continued to work with TransLink, public post-secondary institutions, and student associations across Metro Vancouver to find a solution for the fall term. After careful consideration and extensive discussion, the U-Pass BC program was reinstated at Capilano University on September 1, 2020.

Certain students are exempt from the U-Pass BC program. For more information about U-Pass BC, including exemptions and eligibility details, see the U-Pass BC program update from the CSU.

Questions and comments regarding the UPass? Please contact the CSU at

(updated September 16, 2020)

Counselling Services is available via telephone. Please call 604-984-1744 or email to make appointments. 

Additionally, Here2Talk provides confidential counselling services to Canadian and international post secondary students in British Columbia 24 hours a day via app, phone and online.  

(updated August 21, 2020)


We’ve created a dedicated email channel: to answer questions from students and employees related to COVID-19 and campus operations. 

CapU Locations

CapU Lonsdale: Our CapU Lonsdale location is closed and staff are working remotely.

kálax-ay Sunshine Coast Campus: All learning at our campus in Sechelt has moved online. Please contact campus at: or by phone at: 604 885 9310. between 9 a.m.–3 p.m.. Monday to Friday.

The Ts̓zil Learning Centre, Mount Currie: The Ts̓zil Learning Centre is closed until further notice.


Sites closed on Main Campus  

Bookstore: The Bookstore is open only online, by phone or email. However, our staff members are available 9 a.m.–3 p.m., Monday - Friday to answer questions by phone and process online orders of textbooks. The online book store remains open for purchasing textbooks and all books ordered will be delivered to your home or business address. Please contact the Bookstore by phone 604-984-4972 or email

Library: The University’s Library (including the second and third floors of the Library Building), First Nations Student Services and Learning Commons are closed with services provided remotely. Dedicated computers and printers are available in the Fir Building (Fir 210 and Fir 213) for students without personal access to these resources. Visit the Library website for more information.

Centre for Sport and Wellness: All active health programs, weight room, change rooms/showers and gymnasium is closed until further notice. We recognize the importance of health and wellness during this time and encourage our community members to be active outside until we can re-open our facilities and programs. Refunds for programs will be assessed once a date for resumption of service has been determined.

Health Services & Dental Clinic: Services are closed until further notice. 

Students can login to myCapU to access transcripts and mid-term marks.

Official transcripts can be ordered online via your myCapU account.