The following information is for all new and current CapU students who are currently outside of Canada and who wish to travel to Canada.

To help ensure your transition to CapU and Canada is as safe and as smooth as possible, please be sure to follow the steps outlined below.

Step 1: Ensure you are eligible to travel to Canada

Travel Exemptions and Restrictions for International Students

To be able to enter Canada as an international student, you must meet both of the following requirements:

  1. You must have a valid study permit or a letter of introduction that shows you were approved for a study permit
  2. You must be attending a designated learning institution (DLI) with a COVID-19 readiness plan approved by its province or territory

Your travel to Canada must be deemed essential (non-discretionary) in order for you to enter Canada. As an international student, your travel to Canada will be considered essential (non-discretionary) if you have all of the required documents and your DLI is on the approved list. Your travel to Canada won't be considered essential (non-discretionary) if:

  • Your study program has been cancelled or suspended
  • You're entering Canada for any reason other than to study

Additional Restrictions

  • All flights to and from Mexico and Caribbean countries are suspended until April 30, 2021
  • All international passenger flights into Canada must hand at: Montréal-Trudeau International Airport, Toronto Pearson International Airport, Calgary International Airport, or Vancouver International Airport

See this infographic on entering Canada by AIR during COVID-19 for more information. 

COVID-19 Testing Requirements

Before Travelling

All air passengers over the age of five will be required to test negative for COVID-19 before travelling from another country to Canada. All arrangements and costs associated with testing are the responsibility of the traveller. 

  • The test must be performed using a COVID-19 molecular polymerase chain reaction (PCR) test or a Loop-mediated Isothermal Amplication (LAMP) test
  • The test must be taken within 72 hours prior to departure to Canada
  • Documentation of the negative laboratory result must be presented to the airline prior to boarding your flight
  • Anyone who receives a negative test result and is authorized to enter Canada must still complete the full, mandatory 14-day quarantine upon arrival in Canada

Not sure where to get tested? The Government of Canada's Travel Advice and Advisories page contains testing facilities information for some countries (scroll down to select a country, then click the "Health" tab for any information). You are also advised to contact your local health authority to find out where you can get a test. 

Upon Arrival

Starting February 21, 2021, at 11:59PM ET, travellers will be required to:

  • Reserve a government-authorized hotel for 3 nights prior to departure to Canada
  • Take a COVID-19 molecular test on arrival in Canada
  • Stay in the government-authorized hotel while awaiting the results of the COVID-19 molecular test taken on arrival
  • Pay for the cost of the hotel stay, as well as all associated costs for:
    • Food
    • Security
    • Transportation
    • Infection prevention and control measures
  • Take another COVID-19 test toward the end of your 14-day quarantine
    • You will be provided with an at-home COVID-19 test kit and instructions before leaving the airport

Travellers will still be required to complete the remainder of the mandatory 14-day quarantine after their mandatory hotel stopover. Learn more in the Quarantine section (Step 2) of this page. 

Important Resources
Entering Canada by AIR during COVID-19
Government of Canada expands restrictions to international travel by land and air
Testing for travellers coming to Canada
Mandatory hotel stay for all air travellers
Flying to and within Canada

When You Travel to Canada

When the border services officer greets you, they will look at several factors, including:

  • Your reason for travelling to Canada
  • Your ability to complete a 14-day quarantine period as soon as you arrive at your final destination
  • If you either
    • Have time to complete your quarantine before you physically attend classes, or
    • Can study online during your quarantine

You must bring:

  • A valid study permit or a port of entry letter of introduction that shows you were approved for a study permit
  • A valid letter of acceptance from CapU
  • Proof that you have sufficient funds to support yourself and any family members who come with you to Canada
  • negative COVID-19 test taken within 72 hours of boarding an international flight to Canada

CapU also recommends you bring:

  • A Letter of Support from CapU. Check out the section "What to Do Prior to Travelling to Canada" for further information on how to request a Letter of Support.
  • An enrollment verification letter from CapU to demonstrate that your program is still running. This can be printed from your myCapU Account.
    • If Summer 2021 will be your first term, we highly recommend that you wait until you are registered for courses before you travel so that you are able to provide an enrollment verification letter in addition to the documents outlined above.

Additionally, you must:

You will also be required to wear a non-medical mask or face covering during travel, including to the place you'll quarantine.

Before you travel, you can contact the Border Information Service for more information. A border services officer will make a final decision on your eligibility to enter Canada when you arrive.

If Immediate Family Members Want to Be With You in Canada

Your immediate family members may be able to come with you to Canada. An immediate family member is defined as a:

  • Spouse or common-law partner
  • Dependent child
  • Parent or step-parent
  • Guardian or tutor (a guardian or tutor cares for a foreign national minor child who lives apart from a parent, for example, to attend a secondary school in Canada. The guardian or tutor must be able to prove that they normally live at the same address as the minor child.)

If they travel with you
They don't need written authorization from IRCC to travel with you. However, they must show that their reasons for travel are non-discretionary (non-optional). For example, they'll help you get established and support you in Canada.

If your immediate family member will study or work in Canada
You must submit all of your applications together when you apply online.

If they won't study or work
They may still need an electronic travel authorization (eTA) or a visitor visa to travel to Canada. If they need a visitor visa, you should include their application when you apply online for your study permit. If they need an eTA, they must apply for one separately. Make sure they follow the special instructions on how to apply for an eTA at this time.

If they join you later
If you're already in Canada, or will travel to Canada by yourself first and your family will join you later, what they need to travel to Canada depends on where they're travelling from. Find out what they need to join you in Canada. They may also need an eTA or a visitor visa to travel to Canada.

International students planning to travel to Canada should clearly understand the laws and regulations of the Government of Canada and the Government of BC prior to making travel plans. While CapU strives to keep this webpage updated, you should always visit the following websites for the most up-to-date information.

Step 2: Understand quarantine and self-isolation requirements

What Is Quarantine?

The Government of Canada has implemented an Emergency Order under the Quarantine Act that requires persons entering Canada—whether by air, sea or land—to quarantine (self-isolate) themselves for 14 days, even if they are showing no symptoms, in order to limit the introduction and spread of COVID-19. The 14-day period begins on the day the person enters Canada.

Before confirming plans to travel to Canada, CapU students must share their travel and quarantine plans with CapU.

You will also be required to:

  • Complete the federal ArriveCan application within 48 hours of travel (download ArriveCan on your mobile device through the Apple App Store or Google Play Store prior to travel), and
  • Obtain documentation of a negative COVID-19 lab test to be presented to the airline (test must be taken within 72 hours of traveling on an international flight to Canada)
  • Complete a BC Self-Isolation Plan.

COVID-19 Mandatory Hotel Stopover for All Air Travellers Arriving in Canada

To help limit the spread of COVID-19 and its variants in Canada, all air travellers are required to make a mandatory 3-night stay at a Government of Canada approved hotel upon arrival in Canada.

You will be required to:

  • Reserve a government-authorized hotel for 3 nights prior to departure to Canada
  • Take a COVID-19 molecular test on arrival in Canada
  • Stay in the government-authorized hotel while awaiting the results of the COVID-19 molecular test taken on arrival
  • Pay for the cost of the hotel stay, as well as all associated costs for:
    • Food
    • Security
    • Transportation
    • Infection prevention and control measures
  • Follow all traveller expectations during hotel stay
  • Take another COVID-19 test toward the end of your 14-day quarantine
    • You will be provided with an at-home COVID-19 test kit and instructions before leaving the airport

Learn More
Government of Canada: COVID-19 Mandatory Hotel Stay
COVID-19 mandatory hotel stopover: Booking and list of government-authorized hotels
COVID-19 mandatory hotel stopover: Traveller expectations during hotel stay

Quarantine Requirements

Your 14-day quarantine starts on the day you arrive. The 14-day period starts again if, during your quarantine period, you develop a fever and cough or fever and difficulty breathing, test positive for COVID-19, or if you are exposed to another person who exhibits signs and symptoms or tests positive for COVID-19.

  • Go directly to your place of quarantine from the airport. Do not make any stops along the way.
  • Stay at your place of quarantine at all times. Do not leave unless it is for a medical emergency, an essential medical service or treatment, to obtain a COVID-19 molecular test, or it is pre-authorized
  • Monitor yourself for any symptoms of COVID-19, including fever, cough, and difficulty breathing
  • Practice physical distancing at all times
  • Avoid contact with others, even if you do not have any symptoms. You may not have any guests even if you are outside and stay 2m apart from them. You may not use shared spaces such as lobbies, courtyards, restaurants, gyms, or pools
  • Comply with all the orders of the BC Provincial Health Officer
  • Report upon arrival and daily to the Public Health Authority of Canada and to KPU International

NOTE: If you travelled to Canada by air, make sure you also retain a copy of the COVID-19 molecular test results. You will need to be able to provide that evidence upon request to any government or public health official.

If you develop symptoms of illness while in quarantine, you must:

  • Isolate yourself from others as soon as you notice your first symptom
  • Call 811 or consult with HealthLink BC to discuss your symptoms and travel history, and follow their instructions carefully
  • Contact CapU Centre for International Experience by emailing cie@capilanou.ca

Note: The 14-day quarantine period starts again if, during your quarantine period, you develop any signs and symptoms of COVID-19, including those noted above. Seek direction from HealthLink BC.

For more information on quarantine, consult the following resources:

Step 3: Prepare before you travel

What to Do Prior to Travelling to Canada

If you are an international CapU student who is currently outside of Canada and you want to travel to Canada, you must:

  1. Meet all the requirements of the Travel Requirements Checklist (below)
  2. Submit your Pre-Arrival & Letter of Support Request webform to CapU
  3. Fill out the ArriveCAN app/online portal
  4. Fill out the CBSA Voluntary Compliance Portal if you are eligible to do so

Once you complete the travel requirements checklist and submit your Pre-Arrival & Letter of Support Request webform to CapU, you may be eligible to receive a Letter of Support from CapU. A Letter of Support should be presented along with your other documents to the Canada Border Services Agency upon arrival to Canada to help confirm your eligibility to come to Canada. However, a Letter of Support is not a guarantee of entry. A border services officer will make a final decision on your eligibility to enter Canada when you arrive.

Travel Requirements Checklist

Only students who meet all the requirements on this checklist should consider travelling to Canada.

Travel Requirements Checklist

☐ I am eligible to travel to Canada based on the current travel restrictions

☐ I have arranged to get tested for COVID-19 within 72 hours of my departure to Canada*
*You are required to test negative for COVID-19 before travelling from another country to Canada. Documentation of a negative laboratory test result must be presented at the airport prior to boarding a flight to Canada. Click here for more information.

☐ I have read the latest guidelines on arrival to Canada and mandatory quarantine
I understand that if I am arriving in Canada on or after February 22, 2021, it is mandatory that I complete a 3-night hotel stay at a Government of Canada approved hotel while waiting for COVID-19 testing results. I know that all costs associated with both testing and hotel are my responsibility. 

☐ I have read the Travel and Self Isolation Guide for International Students - Spring 2021

☐ I have secured accommodations for the 14-day quarantine period
Please refer to the "Accommodation" section under "Resources for Your Arrival" for guidelines on accommodations

☐ I have secured suitable private transportation from the airport to my accommodations

☐ I have a credit card that will work in Canada
You will need a credit card that works in Canada to order food and groceries online.

☐ I have secured medical insurance coverage for the duration of my stay in Canada prior to the start of classes
Your temporary guard.me medical insurance coverage with CapU does not begin until the May 1, 2021. You must secure medical insurance to cover you for any time you are in Canada before this date. If you would like to start the temporary medical coverage earlier than May 1, 2021, please purchase early arrival coverage. Learn more about Health Insurance for International Students.

☐ I can meet the technology requirements for online delivery of CapU classes (tablet/computer with internet connection) once I am in Canada, and understand that the majority of classes and CapU services will continue to be online for the duration of the semester
See more under the "Technological Requirements to Support Online Delivery of Classes" section under "Resources for Your Arrival in Canada"

Travel & Quarantine Plan

CapU needs to know how you are travelling to Canada, when you are arriving, and where you will be staying during your quarantine period. To inform CapU, submit the Pre-Arrival & Letter of Support Request webform at least 2 weeks prior to your intended arrival date in Canada.

ArriveCAN

The Government of Canada requires all travellers flying to Canada to submit their COVID-related information digitally through ArriveCAN, and to use ArriveCAN upon arrival in Canada to check in with the Public Health Authority of Canada. Before you board your flight, you must use ArriveCAN to provide your:

  • travel and contact information
  • 3-night mandatory hotel stay booking confirmation 
  • quarantine plan
  • COVID-19 symptom self-assessment

You must be ready to show your ArriveCAN receipt when seeking entry into Canada; a border services officer will verify that you have submitted your information digitally. Travellers who do not submit the required information digitally before boarding their flight could be subject to enforcement action, which can range from verbal warnings to $1,000 fine.

Download ArriveCAN

CBSA Voluntary Compliance Portal

Decrease Your Wait Time at YVR—Use the VC Portal Before Arrival!

The Voluntary Compliance Portal (VC Portal) is an expedited processing online form that new international students can fill out before travelling to Vancouver International Airport (YVR) to notify the Canada Border Services Agency (CBSA) that you’re coming. This helps the CBSA review and prepare your study permit documents before your arrival to Canada, which decreases the time you need to spend at the airport. If you are eligible, we highly recommend that you use the VC Portal.

Eligibility
If you meet the following criteria, you should use the VC Portal:

  • Your initial entry into Canada will be at YVR (If you are landing at a different airport in Canada, e.g. Toronto Pearson International Airport, and coming to Vancouver International Airport on a connecting flight, you won’t be eligible to use the VC Portal)
  • You have a pre-approved study permit application from IRCC
  • You are able to fill out the VC Portal at least 72 hours in advance of your arrival at YVR

Directions

At least 72 hours in advance of your arrival to YVR, go to the VC Portal and submit your information

  • It is only mandatory to include your Unique Client Identifier (UCI), Last Name, Planned Date of Arrival to Vancouver, and Arriving Flight Number. All other fields are optional, but it’s recommended that you fill out as many fields as possible.

Step 4: Complete arrival requirements

What to Do Upon Arrival in Canada

Check-in with the Public Health Agency of Canada through ArriveCan

  • Within 48 hours of your entry into Canada, confirm that you've arrived at the address you provided for your quarantine or isolation location by using ArriveCAN or calling 1-833-641-0343.
  • During your quarantine, complete daily COVID-19 symptom self-assessments by using ArriveCAN or calling 1-833-641-0343.

Check-in with CapU Centre for International Experience

  • Immediately upon arrival, submit the Arrival Check-in webform, to inform CapU Centre for International Experience that you have arrived in Canada.
  • During your quarantine, check-in on a daily basis with CapU Centre for International Experience by completing the Daily Check-In webform. These daily check-ins help us to confirm that you are remaining in your place of isolation and to inform us of any symptoms you may be facing.

Quarantine at a hotel while awaiting COVID-19 test results

If you are arriving on or after February 22, 2021, you will be required to quarantine at a Government of Canada approved hotel for up to 3 nights while awaiting results from the COVID-19 test you took upon arrival in Canada.

Quarantine (self-isolate) for a minimum of 14 days

If your arrival test result is negative, you’ll move from the hotel to complete the rest of your 14-day quarantine in your own suitable place of quarantine. Remember, the 14-day period starts again if, during your quarantine period, you develop a fever and cough or fever and difficulty breathing, test positive for COVID-19, or if you are exposed to another person who exhibits signs and symptoms or tests positive for COVID-19. Near the end of the quarantine period, you’ll be required to take another COVID-19 test. 

  • Go directly to your place of quarantine from the airport. Do not make any stops along the way.
  • Stay at your place of quarantine at all times. You are only permitted to leave your place of quarantine if you need to seek medical attention
  • Monitor yourself for any symptoms of COVID-19, including fever, cough, and difficulty breathing
  • Avoid contact with others, even if you do not have any symptoms
  • Practice physical distancing at all times
  • Comply with all the orders of the BC Provincial Health Officer
  • Isolateyourself from others as soon as you notice your first symptom
  • Call 811 or consult with HealthLink BC to discuss your symptoms and travel history, and follow their instructions carefully
  • Have a phone with you
    • Government of Canada officials and CapU Centre of International Experience staff will call to verify your compliance with the mandatory quarantine rules during your 14-day quarantine.

What to do if you develop symptoms of illness while in quarantine

If you start to develop symptoms of illness while in quarantine, you must:

What to do when the 14-day quarantine period is over

Step 5: Review resources for your arrival

Resources for Your Arrival in Canada

In this section, you'll find valuable resources to help you navigate your arrival to Canada and your first few weeks in quarantine.

Accommodations

Your accommodations must meet quarantine requirements by allowing you to safely isolate from others. Acceptable accommodations include:

  • Private residence with no shared living spaces
    • A private residence can be your own home in Canada or a residence provided by a friend or family member. However, for the private residence to meet quarantine requirements, you cannot be living with anyone else at this residence—you cannot share a room, bathroom, kitchen, entrance, or any other living space with another individual (including friends, family, roommates, or others).
  • Hotel
  • Homestay

If you do not yet have a place to safely quarantine, you can consider the following options. All prices are approximate and listed in Canadian dollars.
Please note: this information is being provided as a courtesy to students. The listed properties are not subject to any form of University inspection. CapU does not take responsibility for off-campus rental accommodation.

Hotel

Fees

Details

Website

Holiday-Inn North Vancouver

CA$137/night

 

Closest to CapU (5 mins walk). Taxes included. Standard room. Optional kitchenette room available. Food not included. Daily food plan available delivered to door (extra cost)

hinorthvancouver.com/

Lonsdale Quay

CA$102/night

Breakfast included, students must be 21 years old or older.

http://www.lonsdalequayhotel.com/

Sandman Inn

(TBC)

Near to Vancouver Airport. Food plan delivered to door available for additional charge. Daily supervised exercise and walking organized. Standard room.

https://www.sandmanhotels.com/locations/british-columbia/vancouver-airport/hotels/vancouver-airport-yvr

GEC DT

CA$1,300

(+CA$650 deposit)

Downtown Vancouver. Quarantine package price for full two weeks. Taxes not included. Food not included.

https://gecliving.com/

Executive Hotel Le Soleil and Exchange Hotel Vancouver

CA$95/night

Both hotels located in downtown Vancouver. Taxes not included. Food not included. Daily Student Meal package available for CA$50 + tax or A-La Carte

https://www.exchangehotelvan.com/ 
https://www.exchangehotelvan.com/ 

Contact: Nadia Simova
Email: salesmanager@exchangehotelvan.com

Radisson Hotel Vancouver Airport

CA$115/night

Located 10 minutes drive from the YVR Airport. Plus taxes, no meals. Single occupancy with 3 meals available for CA$185. Options for double occupancy with or without meals also available. Transportation YVR-Hotel included.

https://www.radissonhotels.com/en-us/hotels/radisson-vancouver-airport

Reservations: reservations@radissonvancouver.com

Cypress Accommodation (Homestay)

CA$400/week

Single bedroom with bathroom in a shared student residence. Shared kitchen (students need to order food online). Transportation available.

Contact: Paula Johnson

E-mail: paula@cypressaccommodations.com

Once you complete your quarantine requirements, you may want to consider living in our CapU student residence. If that is an option you would like to consider, please contact housing@capilanou.ca. For other housing options, please see Accommodation.

Transportation Options

You must arrange private transportation (no public transit) from your point of arrival to your place of quarantine. If you are coming to Canada by flight to YVR airport, please consider one of the following options.

  • Pick-up by family or friend in a private vehicle
  • Taxis — taxis and wheelchair-accessible vehicles are available at taxi stands located on Level 2 of the Domestic and International Arrivals Area
  • Ride App Services, such as Uber or Lyft

Insurance Coverage

You will have temporary medical insurance coverage in Canada starting January 1 - March 31, provided that you are registered for classes for Spring, 2021. (New international students are automatically enrolled in CapU's Temporary Medical Insurance Plan, administered by guard.me.)

However, if you are planning to arrive in Canada before January 1, 2021, you must purchase additional early arrival coverage. Please purchase the additional early arrival coverage through guard.me for seamless comprehensive coverage. Having the right medical and travel insurance is critical to avoid unnecessary financial burdens. Without insurance, medical and emergency care in Canada and abroad can be extremely expensive.

Please note: Your medical insurance coverage does not cover costs associated with self-isolation or quarantine, such as accommodation, food, and entertainment. For a full overview of what is covered under your plan, visit the guard.me website directly. Learn more about Health Insurance for International Students.

Packing List

It's important to prepare your essentials for quarantine as much as possible prior to travelling to Canada—remember, you have to go straight to your place of quarantine upon arrival in Canada, and you cannot leave it except for urgent medical attention. Here's a 14-day quarantine packing list to help you get started. Add on or customize as needed.

Documents*

Essentials

Clothing

Nice to Haves

☐ Airline ticket

☐ Toiletries (toothbrush, toothpaste, face wash, deodorant, floss, as needed)

☐ 2 weeks' worth of tops (include long and short sleeve options)

☐ A book to read

☐ Passport

☐ Menstrual products (pads/tampons as needed)

☐ 2 weeks' worth of bottoms (include pants, shorts, and/or skirt options)

☐ Deck of cards if you enjoy playing solo card games

☐ Temporary Resident Visa (TRV) if applicable

☐ Hand sanitizer (pack at least 1 travel-size bottle in your carry-on luggage)

☐ 2 weeks' worth of undergarments and socks

☐ A journal to keep your thoughts in

☐ Valid study permit or port of entry letter of introduction showing that you were approved for a study permit

☐ Shampoo, conditioner, and soap (pack in checked luggage if over 100ml)

☐ Sweaters or hoodies

☐ Pre-downloaded movies/tv-shows on your tablet/laptop in case WiFi stops working at your place of quarantine

☐ Proof of finances

☐ Shaving products (pack in checked luggage if sharp/bladed)

☐ Jacket

☐ Pictures of home and your family

☐ Letter of Acceptance from CapU

☐ Laptop/tablet + charger

☐ Exercise clothes

☐ Favourite non-perishable foods

☐ Letter of Support from CapU

☐ Cellphone + charger

☐ Pajamas

 

☐ Contact information for your host institution (CapU)

☐ Adaptor for Canadian electrical outlets (120V)

☐ Shoes (include formal, athletic, and casual options)

 

☐ Printed copy of your quarantine plan

☐ Credit card that works in Canada (cash is not accepted for online orders of take-out food or grocery delivery)

☐Belts/accessories as needed

 

Enrollment verification letter from CapU as proof that you're travelling for a non-discretionary purpose

☐ Thermometer

   
 

☐ 1 box of disposable gloves, with several pairs packed in your carry-on luggage (nitrile is preferred)

   
 

☐ Credit card that works in Canada (cash is not accepted for online orders of take-out food or grocery delivery)

   
 

☐ 60 disposable facemasks or 30 disposable face masks + 1 reusable cloth face mask (pack at least 2 masks in your carry-on luggage)

   
 

☐ Minimum 1 month's worth of any prescribed medications or vitamins you need to take

   
 

☐ Disinfectant wipes (pack several in your carry-on luggage)

   

Important Contacts

Emergencies

Call 9-1-1 if you require emergency assistance from ambulance, fire, or police.

COVID-19 Support (non-medical)

Get information and non-medical COVID-19 support from the BC CDC.

Phone: Call the BC CDC at 1-888-268-4219 (7:30AM - 8PM daily)

Website: http://www.bccdc.ca/health-info/diseases-conditions/covid-19

Self-Assessment Tool and BC COVID-19 App: https://bc.thrive.health/

Medical Information and Advice

Call 8-1-1 to reach HealthLink BC. For deaf or hearing impaired (TTY), call 7-1-1. HealthLink BC provides free, confidential health information and advice 24 hours a day, 7 days a week.

Website: https://www.healthlinkbc.ca/

Poison Control

Call Poison Control immediately at 1-800-567-8911 toll-free in B.C. or 604-682-5050 in Greater Vancouver if you are concerned about a possible poisoning or exposure to a toxic substance.

Website: http://www.dpic.org/

Alcohol & Drug Information

Call 1-800-663-1441 toll-free in BC or 604-660-9382 in Greater Vancouver for free, confidential information and referral services for substance use issues (alcohol or other drugs). Multilingual services are available 24 hours a day, 7 days a week.

Website: https://www.healthlinkbc.ca/mental-health-substance-use/resources/adirs

Suicide Prevention

The Crisis Intervention and Suicide Prevention Centre of BC provides confidential, non-judgemental, free emotional support 24 hours a day, 7 days a week, for people experiencing feelings of distress or despair, including thoughts of suicide.

Call 1-800-734-2433 if you considering suicide or are concerned about someone who is.

Call 310-6789 for mental health support, emotional support, and mental health information and resources

Website: https://crisiscentre.bc.ca/

CapU Centre for International Experience

You can contact CapU Centre for International Experience for non-emergency travel and study related support (contact 9-1-1 for emergencies).
Email: cie@capilanou.ca

Mental Health Support & CapU Student Resources

Travelling to a different country and staying quarantined for 14 days can be challenging, so don't hesitate to reach out and take care of your mental health. There are many resources available to you as a CapU student.

CapU Student Resources
Due to COVID-19, Student Services and Academic Support Services are available remotely

CapU Health & Counselling Services
Phone: 604 984 1744
Email: counselling@capilanou.ca
Website: https://www.capilanou.ca/student-life/support--wellness/health--counselling-services/

Crisis Centre of BC
The Crisis Intervention and Suicide Prevention Centre of BC provides confidential, non-judgemental, free emotional support 24 hours a day, 7 days a week, for people experiencing feelings of distress or despair, including thoughts of suicide.
Phone: 604-872-3311 or 1-800-784-2433
Online Chat: https://crisiscentrechat.ca/
Website: https://crisiscentre.bc.ca/get-help/

Here2Talk
Free, confidential 24/7 counselling and community referral services for BC's post-secondary students.
Phone: 604-642-5212 or 1-877-857-3397
Website: https://here2talk.ca/

The Quarantine Student Connection
The Quarantine Student Connection is a professionally monitored, weekly student support group via videoconferencing. Students lead the 30-minute session with support from a mental health professional by sharing experiences and coping strategies, while also educating each other on ways to improve their overall health and wellnesss. Students gain the mental health benefit from virtual “check-ups” and staying socially connected. Sessions are in English, and registration is required.
Registration Link: https://www.guard.me/wellness_and_learning_initiatives.php

Internet and Bandwidth

If pursuing your studies online is not possible from your home country due to internet restrictions or bandwidth limitations, we recommend that you have documentation to support this. Here are some websites you can use to test your internet and bandwith:

Please note: this information is being provided as a courtesy to students. The listed services are not subject to any form of University inspection. CapU does not take responsibility for off-campus services.

Technological Requirements to Support Online Delivery of Classes

All students registered for the Spring 2021 semester at CapU must meet the minimum technological requirements for online course delivery. If you can't meet the requirements listed below, you should not be enrolled in courses for the spring semester.

Technological Requirements

  • Access to a laptop, personal computer, or tablet (a cellphone is not sufficient)
  • Access to reliable internet

Meal Plans and Grocery Delivery Options

Even if your place of quarantine doesn't offer meal plans, you cannot leave your place of quarantine to buy groceries or go eat at a restaurant. Luckily, there are many meal and grocery options in Greater Vancouver that now offer contactless delivery. We recommend that you browse the following list to explore your options. You will need a credit card that works in Canada to use these services as they will not accept cash.
Please note: this information is being provided as a courtesy to students. The listed services are not subject to any form of University inspection. CapU does not take responsibility for off-campus services.

Service Provider

Type

Website

Notes

Uber Eats

Takeout Food Delivery

https://www.ubereats.com/ca

 

Skip the Dishes

Takeout Food Delivery

https://www.skipthedishes.com/

 

Door Dash

Takeout Food Delivery

https://www.doordash.com/en-US

 

Fantuan

Takeout Food Delivery

https://www.fantuan.ca/delivery/en/

Website/app also available in Chinese

Instacart

Grocery Delivery

https://www.instacart.ca/

 

Save-On-Foods

Grocery Delivery

https://www.saveonfoods.com/shop-online-how-it-works/

Minimum order of $40 for delivery

T&T Supermarket

Grocery Delivery

https://www.tntsupermarket.com/

Website/service also available in Chinese

Spud

Grocery Delivery

https://www.spud.ca/

Each delivery area has free delivery once a week. Delivery is also free for most orders over $35

Stong's Market

Grocery Delivery

https://stongs.com/

Delivery available to Bowen Island, Vancouver, and North and West Vancouver only

Yogi's Kitchen

Meal Delivery

https://www.yogiskitchen.ca/

Ready-to-eat Indian-style meals

Fresh Prep

Meal Kit Delivery

https://www.freshprep.ca/

Ready-to-cook meal kits with pre-measured ingredients. You will need access to a kitchen to prepare these meals.

Chef's Plate

Meal Kit Delivery

https://www.chefsplate.com/

Ready-to-cook meal kits with pre-measured ingredients. You will need access to a kitchen to prepare these meals.

Hello Fresh

Meal Kit Delivery

https://www.hellofresh.ca/

Ready-to-cook meal kits with pre-measured ingredients. You will need access to a kitchen to prepare these meals.

Good Food

Meal Kit Delivery

https://www.makegoodfood.ca/en/home

Ready-to-cook meal kits with pre-measured ingredients. You will need access to a kitchen to prepare these meals.