Students with disabilities are asked to register with Accessibility Services and allow ample time to ensure academic accommodations will be available when needed.

Important note

If you are a prospective student, incoming student or experiencing difficulties with the online appointment booking system, please contact Accessibility Services at 604 983 7526 or

The services, equipment and funding requests for academic accommodations can require several months of lead time. The registration process begins when you submit and provide verifying documentation of a disability. 

It is a three-step process: 

Your first appointment helps us learn about your educational history, previous accommodations and how the learning environment can adapt to fit your needs.

During this appointment, we will go over how Capilano University can support you with academic accommodations to meet your course requirements.

Creating a Notification of Accommodation

Working with an accessibility services advisor, you'll create a Notification of Accommodation letter to present to instructors.

The Notification of Accommodation maintains confidentiality about the nature of a disability and only informs instructors about authorized accommodations.

For more information, you can call us anytime at 604 983 7526.

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Please note, if this is your first time using the online appointment booking system, the confirmation email will likely go to your junk folder. Once you have located the email in the junk folder, please select as "not junk."

Complete and submit the Accommodation Request Form

Would you prefer to work through Step 1 with support? Start with Step 2 and book an appointment with Accessibility Services for assistance (phone: 604 983 7526).

Accommodation Request Form

To receive an accommodation, you need to establish your eligibility through supporting documentation.

With the exception of a learning disability, documentation must be current (within three years), and include a diagnosis, statement of impact and whether the disability is temporary or permanent. Students with a learning disability require a full psychoeducational assessment that’s less than five years old or completed at age 18 or older.

Download a Verification of Permanent Disability form. Section 4 pertains. 

Providing documentation

At least one week before your first appointment submit your documentation to Accessibility Services using the following form:

Upload Documentation

If you are unable to upload your documentation, please mail it to:

Accessibility Services
Capilano University
Birch Building, room BR284
2055 Purcell Way
North Vancouver, B.C.  V7J 3H5

Notification of Accommodation

Once you have registered with Accessibility Services, Notification of Accommodation letters will be produced for your instructors based on your course registration.

Letters are available in the first week of each semester. If you add a course following the registration period, email to have that course instructor included.

The best way to implement accommodation is to meet with instructors during their office hours early in the semester to provide Notification of Accommodation letters. This way you can directly and privately discuss how your accommodation needs can be met.

If you are registered for temporary accommodation or would like to discuss changes to your accommodations, you can schedule an appointment with your accessibility services faculty advisor.


Your personal information is confidential and can only be used for the purpose for which it was collected. Its collection, protection, retention and disclosure is governed by the BC Freedom of Information and Protection of Privacy Act (FIPPA).


You can email or call call us at 604 983 7526.