Here is a list of Counselling Services' most frequently-asked questions. Contact us if you have a question that isn't listed here.

Counselling Services

No, you must currently be enrolled in at least one class to be eligible for a counselling or career counselling appointment.

Career Assessment Testing measures your interests, personality, values and more. This information may help you to choose an occupation that is a good fit for you.

  • Counsellors in post-secondary settings typically have a minimum of a Master’s Degree in Counselling Psychology (Behavioural Sciences such as counselling psychology, clinical psychology, & social work).  They are trained to help their clients work through and resolve emotional and personal problems, such as anxiety, homesickness, addiction, eating disorders, depression, and relationship difficulties.   They do not prescribe medication.
  • Psychiatrists have a degree in medicine, with specialized training in the diagnosis and treatment of mental illness, emotional disorders, and behavioural problems.  They often choose to prescribe medication in their treatments.
  • Registered Psychologists are registered with the College of Psychologists of British Columbia.  They may specialize in the assessment, diagnosis, and treatment of mental illnesses, emotional disorders, learning disorders, neurological disorders, and behavioural problems.  They do not prescribe medication. 


Counsellors adhere to professional standards of ethics and confidentiality.  

What you say to a counsellor will not normally be shared with anyone outside of the department, without your authorization.  However, there are few exceptional circumstances where a counsellor may be required by law to disclose information about you:

  • If a counsellor believes you present an imminent danger to yourself or to others
  • If the life or safety of a third person is endangered
  • If there is an indication that a minor (under the age of 19) is being abused or neglected
  • If disclosure of information is made necessary for legal proceedings

In addition, a counsellor may occasionally consult with another counsellor in the department regarding a client’s concerns.  Please share with your counsellor any questions or concerns you have regarding confidentiality.

Student Success Workshops

Most workshops are run on a drop-in basis and will end in time for you to attend your next class. Visit the Learning Success page for information about upcoming workshops. 

Workshops are offered to registered CapU students only.

Please bring your pen and paper for note-taking and feel free to bring your lunch and a friend.


Have questions?

North Vancouver Campus

Counselling Office
604 984 1744
Birch Building, room BR267

If the Counselling Office is closed and you need urgent support, please call the BC Crisis Centre 604 872 3311. They also offer a free and confidential online chat service at Youth in BC.

Sunshine Coast Campus

Counselling Office
604 885 9310
Sunshine Coast Campus