Tourism and Technology

This course introduces tourism technologies which impact operations, distribution, tourist consumption and usage experiences. It provides an understanding and appreciation of the functions and importance of Information & Communications Technology (ICT), Management Information Systems (MIS) and Big Data Technology in Tourism. Topics are specifically related to E-Tourism, M-Tourism and V-Tourism, covering: Airlines’ Global Distribution System (GDS); Airline Computer Reservation Systems (CRS), Airport Single Token “Smart Path” technology; Hotels’ Property Management System (PMS), Restaurant Management System (RMS); Intelligent Transportation Systems (ITS); Entertainment, Attractions and Gaming technologies; AR, VR and MR as well as Destination Integrated Computer Information Reservation Management System (DICIRMS).