Important Notice

ELS is currently offering support services through 30-minute online audio/video conferencing. To make an one-on-one appointment, please scroll down to Online ELS Appointments

ELS is a support service for non-native speakers of English enrolled in courses at Capilano University. ELS is designed to assist students with their reading, writing, speaking and listening skills. The service has been created to assist both students and faculty.

English Learning Centre at the Learning Commons

Student Support

ELS provides 30-minute face-to-face learning support sessions by appointment only.

Types of Support Offered


Clarification of course assignments

Overview of academic writing styles

Overcoming pronunciation challenges

Academic text comprehension

Academic writing/grammar

Conversation confidence building

Guidance with critical thinking

APA and MLA citation

Academic listening strategies

Learning and retaining new vocabulary

Sentence structure

Group discussion strategies


Editing checklist development


Online ELS Appointments

  1. Scroll down to the “Schedules” section of this page and open “General ELS Support.”
  2. Click on “Make An Appointment”
  3. Choose an instructor and an appointment date/time.
  4. Fill in your personal information carefully; be sure to use your Capilano email address and provide a current phone number. Click “Submit.” 
  5. You will receive 3 emails:

A) Appointment Confirmation Email: If you need to cancel your session, please use the link provided. 

B) ELS Instructor Email: An ELS instructor will contact you before your appointment and request a digital copy of your assignment and the instructions.  

C) MS Teams Notification Email: You will receive a notification that your ELS instructor has added you to a team. 

  • Click “Open Microsoft Teams” Button
  • Click “Accept”
  • Open MS Teams in Webapp or download the MS Teams app 
  • Use your Capilano email information to login
  • Your meeting will take place here at the scheduled time.

 Note: It’s important for students to fill in their email addresses and phone numbers accurately so that ELS can contact you.