Once you accept your offer of admission, you can register with Accessibility Services.
Allow ample time to ensure your academic accommodations will be available when needed. Services, equipment and funding requests can take several months of lead time.
Registration is a three-step process. Please read all the steps.
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Book a registration appointment with an Accessibility Services Advisor
Your first appointment helps us learn about your educational history, previous academic accommodations, and any barriers you've encountered in the academic environment.
We will discuss how Capilano University can support you with academic accommodations to meet your course requirements.
Please complete an Accommodation Request form (Step 2) before attending your appointment.
Book NowWorking with an Accessibility Services Advisor, you will set up a Notification of Accommodation letter to communicate your approved academic accommodations to instructors.
The Notification of Accommodation letter maintains confidentiality about the nature of a disability and only informs instructors of the academic accommodations.
After booking an appointment, look for an email to your capilanou.ca email address with instructions on how to complete the Accommodation Request form.
If this is your first time using the online booking system, the confirmation email may go to your junk folder. Once you have located the email in the junk folder, please select "not junk."
Experiencing difficulty? Please contact Accessibility Services at 604 983 7526 or access-serv@capilanou.ca.
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Complete the Accommodation Request Form before your first appointment
After booking an appointment, you will receive an email to your capilanou.ca email address with instructions for completing the Accommodation Request Form.
Safari (web browser) has been reported to be problematic when accessing the accommodation request form - we recommend using an alternative web browser.
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Provide verifying documentation of a disabling condition
You need to establish your eligibility through supporting documentation to qualify for academic accommodations. Your documentation allows an Accessibility Services Advisor to evaluate your request.
- States a diagnosis and delineate permanent or temporary
- Issued from a certified, licensed practitioner qualified to make the diagnosis
- Includes a listing of functional impacts connected to the academic environment
- Current within three years
To register as a student with a learning disability, a full psychoeducational assessment that is less than five years old or completed at age 18 or older is required.
Download an Appendix 8: Disability Programs Application form if you don't have existing qualifying documentation. Have Section 4: Verification of Disability completed or provide comparable medical documentation.
Dated or documentation lacking requirements will be considered to get the academic accommodation process started while you pursue current and comprehensive documentation.
Notification of Accommodation Letter
Once your academic accommodations are determined, Notification of Accommodation letters sharing those are emailed to your instructors based on your course registration. Letters are emailed the first and second week of each semester.
The best way to implement academic accommodations is to introduce yourself to your instructors during their office hours early in the semester. This way you can directly and privately discuss how your academic accommodation needs can be met.
If you are registered for temporary academic accommodations or would like to discuss changes to your academic accommodations, you can schedule an appointment with your Accessibility Services Advisor.
Take note that you may have requests of Accessibility Services ongoing through the semester such as scheduling a testing invigilation or arranging alternate format materials.
Printing your Notification of Accommodation Letter
Students can print a copy of their Notification of Accommodation letter by logging into their myCapU Account.
- Sign in to your myCapU Account
- Select the box in the left-hand corner
- Choose the "myCapU Account" button
- Select "Student Services"
- Choose "Notification of Accommodations" and follow the instructions on the screen.
Confidentiality
Your personal information is confidential. It can only be used for the purpose it was collected. Its collection, protection, retention and disclosure are governed by the BC Freedom of Information and Protection of Privacy Act (FIPPA).
Questions?
You can email access-serv@capilanou.ca or call 604 983 7526.
Incoming Student FAQs
Students are asked to self-identify once admitted and following course registration. An appointment during the months before starting gives lead time to review documentation, remedy it where deficient, and discuss academic accommodations.
Request academic accommodation by following the 3-step registration process:
- Book an appointment.
- Complete the online Accommodation Request Form.
- Provide verifying documentation.
Your academic accommodations may change from high school to university. We'll consider your program of choice at CapU and your needs in this new academic environment. Your accommodations could be the same, different, more, or less—you're going to help us decide.
An IEP can be a starting point to begin a conversation on your academic accommodation needs. While up-to-date documentation is required, an Accessibility Services Advisor will work with you to provide interim academic accommodations and guide you through the process of obtaining qualifying documentation.
Your IEP was built from a diagnostic evaluation such as a psychoeducational assessment or other medical assessment. This document is what you want to provide.
Diagnosable physical, mental, neurological, sensory, or chronic health disabling conditions that are ongoing or temporary, episodic, apparent or non-evident and results in an access barrier.
A list of funding supports is available at the Accessibility Services web location.
Students with specific housing needs should include their needs in the application or contact housing at housing@capilanou.ca to provide information about their housing needs.