3.00 credits
(4,0,0)
15 wks
Communication basics, including effective listening, probing, problem finding and solving, and creativity will be covered. Specific techniques of professional selling will be examined including prospecting, qualifying, and contracting prospects. The course will also explore, in depth, the organization and management of sales activities. Role play simulations will be a key component of the learning process.
Prerequisites: 15 credits of 100-level or higher coursework